Shipping costs are calculated based on the weight, size of the products and the country of destination. You will be able to see how much they are in the cart summary.
Delivery times depend on several factors: product availability, payment methods and additional services.
The times indicated are intended as from the confirmation of the order.
If you paid by bank transfer, the shipping times will be calculated starting from the confirmation of payment (usually it takes 3 working days).
In some particular periods of the year (holidays, etc.), we will not guarantee these delivery times.
The estimated times for shipping and delivery of products are indicative and not mandatory, therefore, complaints relating to products delivered within 30 days of order confirmation will not be accepted under any circumstances.
You can have the package delivered to the place that is most convenient for you (at home, in the office, at a third party, etc.). You will need, during the purchase, to indicate the desired destination address, if different from the billing address.
You can track your orders from your account in the ORDERS section.
The page with your orders and all updates will open.
You will be able to view the following statuses:
WAITING FOR PAYMENT: if your order is pending, it means that you have chosen bank transfer, so it means that we have not yet received the confirmation of your payment. Once notified it will go into processing.
WORKING: the order was successful.
COMPLETED: indicates entrusted to the courier.